Terms of service

Terms of Service for Steffanii.com

Contact Information:
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Markgraf-Albrecht-Straße 14, 10711 Berlin, Germany

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1. Scope

These Terms of Service apply to all orders placed by customers through our online shop Steffanii.com.

2. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. By completing the checkout, the customer makes a binding offer. The contract is concluded only when we confirm the order by email.

3. Prices and Taxes

All prices listed are final prices. According to § 19 UStG (German VAT Act), no VAT is charged or shown.

4. Payment

For available payment methods, please refer to our Payment Policy.

5. Shipping and Delivery

For details regarding shipping times and costs, please refer to our Shipping Policy.

6. Right of Withdrawal

Consumers have a statutory right of withdrawal under § 312g BGB. Details and a sample withdrawal form can be found in our Refund Policy.

7. Returns and Refunds

Please also refer to our Refund Policy.

8. Retention of Title

Goods remain our property until full payment has been received.

9. Warranty

The statutory warranty rights apply.

10. Liability

We are fully liable for intent and gross negligence. For slight negligence, we are only liable for damages resulting from injury to life, body, or health, or for breaches of essential contractual obligations.

11. Intellectual Property

All content on Steffanii.com (texts, images, logos) is our property or used under license. Use without written permission is not permitted.

12. Governing Law and Jurisdiction

German law applies. The place of jurisdiction is Berlin, Germany.

13. Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.