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Payment Policy

Payment Policy for Steffanii.com

Contact Information:
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Markgraf-Albrecht-Straße 14, 10711 Berlin, Germany


1. Accepted Payment Methods

We offer the following payment options:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • SEPA Direct Debit
  • Sofortüberweisung (Direct Transfer)
  • Klarna (Germany and selected EU countries)
  • Apple Pay / Google Pay

2. Pricing and Taxes

All prices listed on Steffanii.com are final prices. According to § 19 UStG (German Small Business Regulation), we do not charge or display VAT (Umsatzsteuer).

For deliveries outside the EU, additional customs duties, taxes, and fees may apply and are the customer’s responsibility.


3. Payment Terms

  • Payments are processed securely through the selected payment provider.
  • You agree to provide accurate and complete billing and shipping information.
  • Orders may be cancelled if fraudulent or unauthorized activity is suspected.

4. Refunds

  • Refunds are processed in accordance with our Refund Policy.
  • Refunds are issued to the original payment method within 5–10 business days once the return is processed.
  • Shipping fees are non-refundable unless the product is faulty or damaged.

5. Failed Payments

  • If a payment is not authorized or fails for any reason, the order will not be processed.
  • For assistance, contact our support at info@steffanii.com or +49 171 2718419.

6. Security Measures

  • We use trusted payment service providers to protect your payment information.
  • Steffanii.com does not store sensitive payment details (e.g., full credit card numbers); all transactions are handled securely by our payment processors.