Paymant Policy
Payment Policy for Steffanii.com
Contact Information:
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Nassauische Str. 39, 10717 Berlin, Germany
1. Accepted Payment Methods
We offer the following payment options to provide you with flexibility and convenience:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- SEPA Direct Debit
- Sofortüberweisung (Direct Transfer)
- Apple Pay / Google Pay
2. Payment Process
- Secure Checkout: All payments are processed securely using encryption to ensure the safety of your data.
- Order Confirmation: After completing your payment, you will receive a confirmation email with your order details.
3. Currency
All transactions on our website are processed in Euro (€). If you pay in a different currency, exchange rate fees may apply depending on your bank or payment provider.
4. Refunds
- Refunds will be processed in accordance with our Refund Policy.
- Refunds are issued to the original payment method within 5-10 business days once the return has been processed.
- Shipping fees are non-refundable unless the product is faulty or damaged.
5. Failed Payments
- If a payment is not authorized or fails for any reason, the order will not be processed.
- For assistance with payment issues, please contact our customer support team at info@steffanii.com or call us at +49 171 2718419.
6. Security Measures
- We use trusted payment service providers to protect your payment information.
- Steffanii.com does not store sensitive payment details such as credit card numbers; all transactions are securely handled by our payment processors.
7. Contact Us
If you have any questions or require assistance with your payment, feel free to contact us:
Steffanii.com
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Nassauische Str. 39, 10717 Berlin, Germany