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Paymant Policy

Payment Policy for Steffanii.com


Contact Information:
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Nassauische Str. 39, 10717 Berlin, Germany


1. Accepted Payment Methods

We offer the following payment options to provide you with flexibility and convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • SEPA Direct Debit
  • Sofortüberweisung (Direct Transfer)
  • Apple Pay / Google Pay

2. Payment Process

  • Secure Checkout: All payments are processed securely using encryption to ensure the safety of your data.
  • Order Confirmation: After completing your payment, you will receive a confirmation email with your order details.

3. Currency

All transactions on our website are processed in Euro (€). If you pay in a different currency, exchange rate fees may apply depending on your bank or payment provider.


4. Refunds

  • Refunds will be processed in accordance with our Refund Policy.
  • Refunds are issued to the original payment method within 5-10 business days once the return has been processed.
  • Shipping fees are non-refundable unless the product is faulty or damaged.

5. Failed Payments

  • If a payment is not authorized or fails for any reason, the order will not be processed.
  • For assistance with payment issues, please contact our customer support team at info@steffanii.com or call us at +49 171 2718419.

6. Security Measures

  • We use trusted payment service providers to protect your payment information.
  • Steffanii.com does not store sensitive payment details such as credit card numbers; all transactions are securely handled by our payment processors.

7. Contact Us

If you have any questions or require assistance with your payment, feel free to contact us:

Steffanii.com
Email: info@steffanii.com
Phone: +49 171 2718419
Address: Nassauische Str. 39, 10717 Berlin, Germany